Hellopeter
Share Your Experience
mY
michael Y

1 reviews | Active since Oct 2022

07 Nov 2024, 14:29

3 weeks since i upgraded my dstv and still can not sactive my showmax!

How the hell can a customer get service from you??????? 3 weeks since i upgraded my dstv and still can not sactive my showmax! *** **** service is this! you will probably tell me to call dstv-pass the buck ***ards!

0
Replies (7)
Showmax
Showmax's reply07 Nov 2024, 14:37
Official
 
Hi Michael

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
Showmax: Hello Peter Team 
Showmax
Showmax's reply07 Nov 2024, 14:50
Official
 
Hi Michael 

We profoundly apologize for any inconvenience this may have caused. We have attempted to reach you but have been unsuccessful. Could you please confirm a convenient time for us to contact you?
Thank you.

Kind regards,
Showmax: Hello Peter Team 
mY
michael Y's update07 Nov 2024, 15:01
Reviewer Update
call again?

mY
michael Y's update07 Nov 2024, 15:01
Reviewer Update
Today around 4.30pm!
Showmax
Showmax's reply07 Nov 2024, 17:03
Official
 
Hi Michael

Thank you for taking our call and giving us the opportunity to remedy the situation. We appreciate your time and patience and hope you have a wonderful day. 

Should you require any assistance regarding Showmax please feel to reach out to us on the help site via live chat for speedy assistance in resolving any challenges. 
mY
michael Y's update07 Nov 2024, 17:14
Reviewer Update
Thank you for sorting out my issue Rea.!!

much appericated-
Please keep in mind that I can only watch Showmax upstaris if my down stairs tv is on and playing showmax- have sent an email? I know its strange??
once again thank you for the activtaion, will wait to sort out the above
Showmax
Showmax's reply07 Nov 2024, 17:33
Official
It is a Pleasure,

Kind regards,
Showmax: Hello Peter Team