Shosholoza Meyl a very frustrating experience

Many years ago we had lovely experiences on the Shosholoza Meyl, but this tome around it was testing, to say the least. Our group went from Cape Town to Jhb & back. Up there we were delayed with 4 hours. Both times, the toilets ran out of water. Although the menu is offered to customers, hardly anything on it is available and the lovely bar in the lounge carriage does not carry any stock - what an easy way to make money for the company, but it's not happening. There were no hamburger buns for burgers, nor bread for toast - but they did offer to make burgers with slices of bread, instead of buns (did you get that - no bread for toast, but bread for burgers!) Maintenance is poor. It could have been great....