Never will I travel on premier classe train again

As a special treat I booked our return trip from Cape Town to Jhb on the premier classe train and took my elderly parents and parents in law with us. It has turned into a nightmare. The train is supposed to be airconditioned but the air conditioning is non existent. The temperature in the compartment, lounge car, dining car is 42, whilst the outside temp is 43. We are told the air conditioning is not working because of the high outside temperatures but I guarantee the airconditioned is not working. In addition, the train is poorly maintained, with springs sticking out of beds, curtains falling off rails, etc. I used to sing the praises of the premier classe after a previous pleasant trip but no more. This has been a trip from hell this time round, with concern for my elderly folks wellbeing with the excessive temperatures in the train. Premier classe should not advertise that their trains are airconditioned, as they arent! They are saunas on wheels.<br> You have seen the last of me and I plan to demand a refund for this trip from hell. The only thing positive is the friendly staff.