BM
Buhle M
1 reviews | Active since May 2019
26 May 2020, 17:49
I want my money back
I'm very upset. They never added the shipping fee with my order so I paid thinking it was added. My order was R269 then the next thing I have to pay R710 for shipping.Now that I want to cancel my order they refuse to give me my refund. It doesn't make sense why shipping is more than the ITEMS.I WANT MY MONEY BACK.
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SHOPSHIPSHAKE 's replyOfficial
10 Aug 2021, 14:17Dear customer,
Sorry for the unpleasant shopping experience. If you want to cancel and get refund, you need to tell your assistant with 15 days after placing an order. In order to avoid unnecessary trouble, our suggestion is to communicate with your assistant before placing the order and they will give you an estimated shipping price.
Wish you a good day!
Sorry for the unpleasant shopping experience. If you want to cancel and get refund, you need to tell your assistant with 15 days after placing an order. In order to avoid unnecessary trouble, our suggestion is to communicate with your assistant before placing the order and they will give you an estimated shipping price.
Wish you a good day!
SHOPSHIPSHAKE 's reply10 Aug 2021, 14:17
Official
Dear customer,
Sorry for the unpleasant shopping experience. If you want to cancel and get refund, you need to tell your assistant with 15 days after placing an order. In order to avoid unnecessary trouble, our suggestion is to communicate with your assistant before placing the order and they will give you an estimated shipping price.
Wish you a good day!
Sorry for the unpleasant shopping experience. If you want to cancel and get refund, you need to tell your assistant with 15 days after placing an order. In order to avoid unnecessary trouble, our suggestion is to communicate with your assistant before placing the order and they will give you an estimated shipping price.
Wish you a good day!