You're not replying to my emails as well calls from pillar to post

Account handed over untraceable. I had an account with house and home I lost employment kept on updating the agent calling am unemployed gt a temp job Been a month now trying to get agent to help me make arrangements for my accounts with you I am not receiving aby feedback from emails the numbers am calling sent me from.pillar to post and the digital platform is not giving me any account list to arrange from house and home account as this rainbow finance is not giving me answers