dM
dimakatso M
1 reviews | Active since Jan 2015
28 Jan 2015, 12:04
worst service received
Went to shoprite now around 11:20 to buy fruits, I bought loose ones so I went to silvia for assistance because I needed to weigh them for prices, she pointed the scale and there was no one at the scale, I asked who is going to assist she then shouted and said someone will come to help she was packing bananas, thats when I told her not to shout at me her colleague came ans she help me. I was so upset because im a paying customer and I expect to be treated with respect, she was rude..
Helpful (0)
Replies (1)0
Replies (1)
Shoprite's replyOfficial
04 Feb 2015, 14:06Hello deekayalgin,
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Pretoria North.
As a customer driven business, Shoprite realises the importance of offering superior service in a customer-friendly environment. Therefore, the details of your experience will be brought to the attention of the Divisional Management for further investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Dean Olwage
Customer Relations
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Pretoria North.
As a customer driven business, Shoprite realises the importance of offering superior service in a customer-friendly environment. Therefore, the details of your experience will be brought to the attention of the Divisional Management for further investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Dean Olwage
Customer Relations
Shoprite's reply04 Feb 2015, 14:06
Official
Hello deekayalgin,
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Pretoria North.
As a customer driven business, Shoprite realises the importance of offering superior service in a customer-friendly environment. Therefore, the details of your experience will be brought to the attention of the Divisional Management for further investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Dean Olwage
Customer Relations
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Pretoria North.
As a customer driven business, Shoprite realises the importance of offering superior service in a customer-friendly environment. Therefore, the details of your experience will be brought to the attention of the Divisional Management for further investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Dean Olwage
Customer Relations