Worst experience ever received

On Monday 2 March 2015 the sale started for 3 days. Jive cooldrink R7.99 and Farmhouse Ice Cream for R19.99. On Monday there were a few cooldrinks but no ice cream. I go back on Tuesday the 3rd and none of both. I talked to the supervisor Jodine Julies. She took my number and promised to phone when the stock arrives. I told her what time I come from work and she still asked me how much she must keep for me. On Wednesday I came back to shop as I said - there where a few trays of Jive but still no ice cream. I then asked Jodine for the Ice cream and she said but she told Rene Petersen to phone me and she did. I showed them there was no calls on my phone or missed calls. Where upon I was told by her that she has a lot of customers with the worst attitude and turns around and walks away. Rene then confirmed that no one told her to put anything aside and also turns around and walked away leaving me standing there without even a sorry. I have been a customer of Shoprite for years and never received this type of service. I feel that If this is it I will be taking my business elsewhere and will let all my friends and family also know about the type of service we get at Shoprite.