Worst Day Of My Life

I had a worst experience at shoprite Protea glen. I ordered a R240 cake on the 14-11-18 as it was meant to be collected on the 15-11-18. I was very disappointed as that cake was supposed to be special to my son. I was very upset,tyey made a wrong order,they put icing while the cake was still hot,it was cracked,the message wasn't printed as agreed. I was so disappointed. To bakery member M.Zuma.