NN
Nompi N
1 reviews | Active since Feb 2012
13 Mar 2015, 12:24
worms
Went to shoprite eloff street JHB CBD on the 26th February to buy a few things for my house hold. One of the things that I bought were ace instant porage and cake flour. I get home and I start preparing the instant or one of my kids and only to find worms, I then opened the flour. Oh my same thing. The expirey date on both says 2015. Are there no people hired to check such thing in the retail shops. Am so unhappy about this. What could have happened if my child had eaten.
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Shoprite's replyOfficial
16 Mar 2015, 10:48Hello ndumond ,
Thank you for taking the time to contact the Shoprite supermarket chain.
We are sorry to hear of your disappointment with the porridge and flour that you purchased. As a customer driven business, Shoprite realises the importance of providing customers with quality products in a customer-friendly environment. Therefore the details of your experience will be brought to the attention of Divisional Management for investigation.
One of our representatives will be in contact with you shortly to gather the relevant product information.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact the Shoprite supermarket chain.
We are sorry to hear of your disappointment with the porridge and flour that you purchased. As a customer driven business, Shoprite realises the importance of providing customers with quality products in a customer-friendly environment. Therefore the details of your experience will be brought to the attention of Divisional Management for investigation.
One of our representatives will be in contact with you shortly to gather the relevant product information.
Kind regards
Devon Currie
Customer Relations
Best regards,
Shoprite's reply16 Mar 2015, 10:48
Official
Hello ndumond ,
Thank you for taking the time to contact the Shoprite supermarket chain.
We are sorry to hear of your disappointment with the porridge and flour that you purchased. As a customer driven business, Shoprite realises the importance of providing customers with quality products in a customer-friendly environment. Therefore the details of your experience will be brought to the attention of Divisional Management for investigation.
One of our representatives will be in contact with you shortly to gather the relevant product information.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact the Shoprite supermarket chain.
We are sorry to hear of your disappointment with the porridge and flour that you purchased. As a customer driven business, Shoprite realises the importance of providing customers with quality products in a customer-friendly environment. Therefore the details of your experience will be brought to the attention of Divisional Management for investigation.
One of our representatives will be in contact with you shortly to gather the relevant product information.
Kind regards
Devon Currie
Customer Relations
Best regards,