SK
Sibusiso K
1 reviews | Active since Jun 2010
22 Apr 2015, 15:51
Withdrawal
It's been 5 days now with no ****** response from anyone from shoprite I guess they only care about the money they received correctly.Not there one that they have stollen from a customer.Cause this means is that they pride themselves in *****ing from us.This is really appalling services.Such matters have to be taken to court for such a small amount.If it's that what you guys want then it shall follow that route if I don't get a response before end of the day definatly will do that and will take it up with the ombudsmen.
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Shoprite's replyOfficial
22 Apr 2015, 16:28Hello treasure,
Thank you for taking the time to contact the Shoprite supermarket chain.
As discussed with you telephonically, certain Shoprite branches experienced problems when processing card transactions. As Shoprite is dependent on telecommunications companies for its system connections, we are not happy that yourself and other customers were inconvenienced when these transactions did not successfully resolve.
We therefore apologise for any inconvenience you have experienced and for the manner in which this information was provided to you. The details of your experience will be referred to our banking department for investigation.
As discussed with you earlier, once the required information has been provided by yourself, we may then be able to track and confirm the status of this particular transaction.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact the Shoprite supermarket chain.
As discussed with you telephonically, certain Shoprite branches experienced problems when processing card transactions. As Shoprite is dependent on telecommunications companies for its system connections, we are not happy that yourself and other customers were inconvenienced when these transactions did not successfully resolve.
We therefore apologise for any inconvenience you have experienced and for the manner in which this information was provided to you. The details of your experience will be referred to our banking department for investigation.
As discussed with you earlier, once the required information has been provided by yourself, we may then be able to track and confirm the status of this particular transaction.
Kind regards
Devon Currie
Customer Relations
Best regards,
Shoprite's reply22 Apr 2015, 16:28
Official
Hello treasure,
Thank you for taking the time to contact the Shoprite supermarket chain.
As discussed with you telephonically, certain Shoprite branches experienced problems when processing card transactions. As Shoprite is dependent on telecommunications companies for its system connections, we are not happy that yourself and other customers were inconvenienced when these transactions did not successfully resolve.
We therefore apologise for any inconvenience you have experienced and for the manner in which this information was provided to you. The details of your experience will be referred to our banking department for investigation.
As discussed with you earlier, once the required information has been provided by yourself, we may then be able to track and confirm the status of this particular transaction.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact the Shoprite supermarket chain.
As discussed with you telephonically, certain Shoprite branches experienced problems when processing card transactions. As Shoprite is dependent on telecommunications companies for its system connections, we are not happy that yourself and other customers were inconvenienced when these transactions did not successfully resolve.
We therefore apologise for any inconvenience you have experienced and for the manner in which this information was provided to you. The details of your experience will be referred to our banking department for investigation.
As discussed with you earlier, once the required information has been provided by yourself, we may then be able to track and confirm the status of this particular transaction.
Kind regards
Devon Currie
Customer Relations
Best regards,