veruelem shop rite *********

<p>********* with no follow up is what shoprite as resorted to . I entered the shop to purchase fresh chicken that was advertised , a thesan govender from Shoprite Gaterite who is never right explained advertised products don't come in on time and I must keep checking ,I mentioned won't it be easier if you'll call me instead , he apologized and said he will definitely call me when the stock is in . I accepted his apology but to my dismay when the stock arrived confirmed my another shopper I was not called for the product supreme chickens . In spite of a floor Muslim manager that insisted that he will also make sure Thesan calls me . On the 6 th of march Monday I visited the store to enquire from Thesan why had he not called me thinking it will sorted out in house and I might get offered a call back voucher or an apology and informing when the stock comes in , instead of that this Thesan Govender made a stupid excuse oh the phone lines was down for a week , even if this was true surely as a junior manager he could have borrowed someone else's cell phone a manager perhaps or an SMS costs R1 .50 or less I would have refunded shoprite this . This is what shoprite service is gone too unless they believe they catering to the lower income they don't care about service and their floors are all broken up . Bakery sells stale scones , toilets are despicable it looks like a sewerage full of germs and does not look like it gets cleaned - and access to non shoppers is the contributing factor surely a guard at the parking can control this . Please close down and let pick n pay take over or Spar etc .</p>