unprofessional service

I am writing to express my dissatisfaction with a recent experience I had at your Shoprite Meyerton branch. On my visit, I intended to purchase multiple packs of Caress pads. However, upon reaching the till, I was informed by the cashier that there is a limit of three packs per customer. What I found particularly frustrating was that there was no signage or indication on the shelf to inform customers of this restriction. It was only at the point of payment that I was made aware of the limit. When I asked for an explanation, I was simply told that it was “as per the manager,” without any further clarification. As a paying customer, I believe it is only fair to be informed of such policies beforehand. This lack of transparency not only causes inconvenience but also reflects poorly on the customer service standards of your store. I would appreciate it if you could provide a clear explanation for this policy and ensure that such information is clearly displayed in the future to avoid similar experiences for other customers.