GL
Gontse L

1 reviews | Active since Feb 2015

18 Feb 2015, 15:21

Unfriendly and lack of customer service

I went to the cashier and swiped my card, it declined but the funds were reserved from the account , she then told me to go the managers office and call her to resolve the matter as she can't help me that she will be with other clients.

0
Replies (1)
Shoprite
Shoprite's reply18 Feb 2015, 16:47
Official
Hello Gontse44,

Thank you for taking the time to contact Shoprite with your concerns about your recent purchase made at Shoprite Atteridgeville Stadium.

As a customer driven business, Shoprite understands the importance of providing superior service. Therefore, the details of your experience will be brought to the attention of Divisional Management for investigation.

One of our representatives will be in contact with you shortly.

Kind regards
Devon Currie
Customer Relations