UNFAIR MANAGEMENT

Shoprite South Africa this afternoon, I visited one of your stores. Dar****rt to be precise, what I witnessed there wasn't nice. We were on a queue and being the last one, the lady kindly asked me to place the "closed" sign on my trolley. A lot of people turned back when they noticed the sign but one particular couple came and she let them know that she's closed, he told her not to be arrogant and she ended up saying it's OK, he will be the last one. The guy went to the managers on duty ,didn't even give the poor lady a chance and reported her. Now the manager approached and asked her to assist the customer, me being there during this whole thing, I spoke up and narrated exactly what happened and that's where trouble started. There were now 3 Managers surrounding the poor lady and telling her to assist the guy but I voiced out how unfair that was, as other customers were turned away. We fought for so long and I had to scream on top of my voice because they were simply ganging up on the poor cashier. As customers I do understand we are always right but we also need to understand that the people we are dealing with are also human. @shoprite Dar****rt kindly deal with this situation and stop treating the poor cashiers as if they are not human beings. #takeAccountability