1 reviews | Active since May 2017
U SAVE WASTE OF TIME
<p>I JUST HAD THE WORST CUSTOMER SERVIVE EXPERIENCE EVER I WENT TO A SHOPRITE U SAVE STORE IN PRETORIA CENTRAL THE ONE BY CNR ANDRIES AND PROES.THERE WERE ABOUT 8 OR 9 PEOPLE WAITING IN THE QUEUE I WAS THE 6TH PERSON AND THE QUEUE GOT LONGER AS WE WAITED,ONLY ONE CASHIER,UPON MY TURN AT THE TILL,I ASKED THE CASHIER WHERE IS YOUR MANAGER AND HE SAID HE IS OUTSIDE AS I WAS ASKING HIM A GENTLEMEN CAME TO AUTHORISE SOMETHING ON THE SYSTEM AND I ASKED THE CASHIER HOW CAN HE BE THE ONLY ONE WORKING WHEN THE QUEUE IS SO LONG WITH AN ATTITUDE HE LAUGHED AND SAID HOW CAN I ASK SUCH A QUESTION,AT THIS POINT I WAS REALLY STARTING TO GET ANNOYED AT HIS BAD ATTITUDE I THEN ASKED WHATS HIS NAME AS HE WAS NOT WEARING HIS NAME BADGE AND HE SAID WHAT DO I WANT TO DO WITH HIS NAME BY THIS TIME THE GY WHO CAME TO AUTHORISE HAD LEFT BUT HE HEARD ME ASK WHY IS THE CASHIER WORKING ALONE BUT DID NOT BOTHER TO ANSWER OR INTERVENE,I TOOK OUT MY PHONE WITH THE INTEND OF TAKING A PIC OF THE SHOP AND HE GRABBED MY PHONE FROM ME ,THREATENING ME BY SAYING DO I KNOW WHO HE IS,AM I A PHOTOGRAPHER AND HE WILL DEAL WITH ME,I DEMANDED FOR MY PHONE BACK AND HE PUSHED MY ITEMS TO THE SIDE SAYING THE LADY WHO WAS BEHIND ME SHOULD BRING HER STAFF SO THAT SHE CAN PAY AS HE WAS NOT GOING TO HELP PEOPLE WO COME TO THE STORE WITH N ATTITUDE,I WAS SO FURIOUS AND TOLD HIM TO HELP ME AND THAT HE DOESNT KNOW ANYTHING ABOUT CUSTOMER SERVICE THE EXCHANGE OF WORDS WENT ON UNTIL HE FINALLY HELPED ME AND THE SECURITY GUARD CAME CLOSE TO US TO TRY AND CALM THE SITUATION DOWN,BY THIS TIME I STILL DIDNT SEE THE MANAGER NOR THE SUPERVISOR.I WILL TELL MY FRIENDS AND ASK THEM TO TELL ALL HEIR FRIENDS ABOUT THIS HORRIBLE SERVICE</p>
