jK
jay K
1 reviews | Active since Mar 2015
10 May 2015, 16:18
Threatened by the SUPERVISOR
I visited the shoprite branch at Randburg to return an iron which was not functioning very well. i asked one of the cashiers and she then did refer me to the lady supervisor.as she was passing by my side i then had called her and SAID 'supervisor\ can i please have you help. Yoo ooo i didnt know that she was going to be angry like the way she was she did then start to shout at me telling me that why i was calling her supervisor
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Shoprite's replyOfficial
12 May 2015, 14:07Hello JAY522,
Thank you for taking the time to contact Shoprite.
We are sorry to hear of your bad experience at Shoprite Randburg. As a customer driven business, Checkers understands the importance of providing good service and we therefore apologise for the manner in which you were treated by the supervisor in this instance. The details of your experience will be brought to the attention of Divisional Management for investigation. One of our managers will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact Shoprite.
We are sorry to hear of your bad experience at Shoprite Randburg. As a customer driven business, Checkers understands the importance of providing good service and we therefore apologise for the manner in which you were treated by the supervisor in this instance. The details of your experience will be brought to the attention of Divisional Management for investigation. One of our managers will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
Shoprite's reply12 May 2015, 14:07
Official
Hello JAY522,
Thank you for taking the time to contact Shoprite.
We are sorry to hear of your bad experience at Shoprite Randburg. As a customer driven business, Checkers understands the importance of providing good service and we therefore apologise for the manner in which you were treated by the supervisor in this instance. The details of your experience will be brought to the attention of Divisional Management for investigation. One of our managers will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact Shoprite.
We are sorry to hear of your bad experience at Shoprite Randburg. As a customer driven business, Checkers understands the importance of providing good service and we therefore apologise for the manner in which you were treated by the supervisor in this instance. The details of your experience will be brought to the attention of Divisional Management for investigation. One of our managers will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations