Theft at Shoprite

My aunt and nephew were at shoprite Ellof and market in joburg cbd. The had a few items in their bag and put them at the Parcel counter. When they got out they didn't check they just took their plastics and left. Only to realize when they got home that the was meat and a few items missing. They immediately went back only to be disrespected and not assisted. We went back again today only to find that the culprit didn't pitch for work. It's Christmas and our family braai is ruined.