LS
Lunga S
1 reviews | Active since Oct 2013
06 Mar 2015, 17:45
the store is a death trap
I did not know where to classify this complaint, it's actually an ops issue. I fell inside the store because of a piece of shelving that was lying on the floor where customers were passing. I am now bruised and it is very painful. I am just hope I did not break any bones. When shopping we are supposed to feel safe and not trip every turn we make. I am thinking of taking legal action against the store.
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Shoprite's replyOfficial
09 Mar 2015, 16:23Hello Lunga20,
Thank you for taking the time to contact the Shoprite supermarket chain.
We are sorry to hear of your unfortunate experience when visiting Shoprite Bushbuckridge. As a customer driven business, Shoprite understands the importance of providing a customer-friendly environment where patrons may have an enjoyable shopping experience. The details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact the Shoprite supermarket chain.
We are sorry to hear of your unfortunate experience when visiting Shoprite Bushbuckridge. As a customer driven business, Shoprite understands the importance of providing a customer-friendly environment where patrons may have an enjoyable shopping experience. The details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
Shoprite's reply09 Mar 2015, 16:23
Official
Hello Lunga20,
Thank you for taking the time to contact the Shoprite supermarket chain.
We are sorry to hear of your unfortunate experience when visiting Shoprite Bushbuckridge. As a customer driven business, Shoprite understands the importance of providing a customer-friendly environment where patrons may have an enjoyable shopping experience. The details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact the Shoprite supermarket chain.
We are sorry to hear of your unfortunate experience when visiting Shoprite Bushbuckridge. As a customer driven business, Shoprite understands the importance of providing a customer-friendly environment where patrons may have an enjoyable shopping experience. The details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations