Terrible service
I got a terrible service from a Trolley guy at Tsakane Mall working under Shoprite store he's Name is Rasta , he is an old Man with (dreadlocks) , it was 15:30 01-03-2015 he Demanded the Trolley back while I still had my parcels and my Two years son on in it , he told me that because I don't have branded plastic bags from Shoprite , he was so Rude and violent towards me ,he took out my Parcels down and pushed the Trolley with my Son on it I had to grab my son out of the Trolley, he called me with all the name (****)shouting I told him I'm going to report him , he told me I can go ahead his Manager knows he doesn't take **** . I had to walk to the taxi Rank with heavy Parcels and my Son walking unattended alone because I couldn't carry him and my Parcells ?<br> <br> We don't need such Man in our society I am so traumatized with what he did to me , I am a Shoprite paying customer I shop there every week , Shoprite must do a Background Check before hiring people. I Demand an apology from Him because he took advantage cos I am a Woman with a baby , <br>
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience when visiting Shoprite Tsakane.
Shoprite utilizes a contractor to assist with the collection of the trolleys. In the interest of good customer service, the details of your experience will be brought under the attention of Divisional Management for immediate investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience when visiting Shoprite Tsakane.
Shoprite utilizes a contractor to assist with the collection of the trolleys. In the interest of good customer service, the details of your experience will be brought under the attention of Divisional Management for immediate investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations