1 reviews | Active since Oct 2020
TERRIBLE, DISSATISFACTION SERVICE FROM A MANAGER HIMSELF NTOKOZO MBELE
Shoprite Dawn Park, you really know just how to treat customers like ****! LAST NIGHT I WAS SHOCKED BY HOW A MANAGER (MR NTOKOZO MBELE) TREATED US. I GOT TO SHOPRITE AND THEY ARE ADVERTISING A SPECIAL HOWEVER THEY DID NOT HAVE ONE ITEM THAT WAS PART OF THE PROMO AND ALSO NTOKOZO SAID IT IS EITHER WE COME BACK SOME OTHER TIME OR WE GO ELSE WHERE. I ASKED HIM TO ASSIST US AND HE WAS FIRST RUDE, ARROGANT, UNWILLING TO ASSIST, TOO BUSY TO EVEN GIVE US ATTENTION AND TIME WHILE EXPLAINING THE STOCK ISSUE. I CALLED HIM TO COME AND ASSIST AND HE RESPONDED WHILE HE WAS WALKING TO THEIR OFFICE. I WAITED FOR HIM TO COME OUT AND I ASKED HIM AGAIN IF IS THERE ANYTHING HE COULD DO, HE RESPNDED AGAIN WHILE WALKING PAST OUR TILL POINT BY SAYING "SISI, I CAN'T ASSIST YOU, THE SYSTEM DOES NOT ALLOW. WHY ARE YOU ADVERTISING THINGS THAT YOU DO NOT HAVE AND NOT EVEN WILLING TO MEET CUSTOMERS HALF WAY BY TAKING THEIR NUMBERS AND ATLEAST HAVE THE CURTUSY TO CALL THEM WHEN YOU HAVE STOCK? I MEAN I USED MY PETROL TO DRIVE TO THE STORE. IS THERE NO STORE SERVICE TRAINING WHATSOEVER??? ARE WE SUPPOSED TO BE TREATED LIKE THIS? NOTHEMBA WAS OUR TILL OPERATOR, SHE WAS ALSO TOO TIRED TO ASSIST AND VERY UNINTERESTED IN WHAT SHE DOES. CAN PEOPLE START TREATING THEIR JOBS AS IMPORTANT AS THEIR SALARIES. I HATE THE FACT THAT OUR PEOPLE ARE TREATING US BADLY AND THEY EXPECT US NOT TO SPEAK AND NOT TO ACT BECAUSE THEY ARE OUR PEOPLE. I AM SO DISAPPOINTED, DISSATISFIED AND HURT BY THE SERVICE WE RECEIVED AND HOW BADLY WE WERE TREATED. DAWN PARK SHOPRITE WORK ON YOUR SERVICE, YOUR STUFF, SUPERVISORS LIKE NTOKOZO MBELE... ENOUGH IS ENOUGH!!!
