terrible and horrible service

Hi i went to shoprite this evening and this happened the cashier caryn franke was struggling with the customer before myself ,there were 3 of them around eachother , the 1 cashier was tickling the other while the cashier was helping the customer the transaction did not go through , the cashier then told the customer that the pin was wrong, this while they where playing around I then came up to the till point and said " can u focus please " , bearing in mind she was helping a customer and workin with money Then the cashier suddenly answer with an attitude saying why must she keep her mouth? She calls a controller to remove the transaction ,all the while givin me a ugly attitude The controller reaches the tillpoint and tell the cashier to keep quiet , i even try to calm her down by saying its fine its done She then ask wat do i want her to do , then i reply to her that her attitide towards the customer is appalling and while she works with money she not paying attention to the transaction She asked again wat must she do now , cos i came up to her with an attitude I explained to her y i was upset with her and she disnt even care tht her controller told her 2wice to keep quiet and respondes " for what mist i keep my mouth who is she then" i told her pollitly to enjpy the rest of the day then she rep**** , " i will because i am always happy The way she spoke to myself and infront of other customers and also disregarding her controllers instruction to keep quiet was the most disrespectful i have ever seen in a Shoprite store In all the years of attenting tht store i have neva been so disrespected by any of the cashiers or staff members . Action needs to be takin againts that kind of disrespect in the workplace And i also felt tht if i had been dressed a certain way she might she have treated me with more respect