BM
Buhle M
1 reviews | Active since Apr 2013
24 Mar 2015, 11:14
stuff attitude
I normally go to this shoprite every month for the past year to buy my every month grocery. but this month was the worse ever,1- i went to the wieghing of fruits and veggies to buy g**** fruit and the lady there just looked at me not saying that she doesnt know the code for g****fruit until the other one came and done it for her. 2- the ****roches at shoprite are disgusting (attached a picture i took) . 3- i bought PASTA ALFREDO on the 20 March and the best before date was on the 14 March 2015 what is that.<br> <br> Please work on this Shoprite. Im not happy at all!!!
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Shoprite's replyOfficial
24 Mar 2015, 14:20Hello B@Mtshali,
Thank you for taking the time to contact Shoprite.
We are sorry to hear of your bad experience when visiting Shoprite Cosmo City. As a customer driven business Shoprite understands the importance of providing superior service and quality products. Therefore, the details of your experience will be brought to the attention of Divisional Management for immediate investigation.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact Shoprite.
We are sorry to hear of your bad experience when visiting Shoprite Cosmo City. As a customer driven business Shoprite understands the importance of providing superior service and quality products. Therefore, the details of your experience will be brought to the attention of Divisional Management for immediate investigation.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations
Shoprite's reply24 Mar 2015, 14:20
Official
Hello B@Mtshali,
Thank you for taking the time to contact Shoprite.
We are sorry to hear of your bad experience when visiting Shoprite Cosmo City. As a customer driven business Shoprite understands the importance of providing superior service and quality products. Therefore, the details of your experience will be brought to the attention of Divisional Management for immediate investigation.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact Shoprite.
We are sorry to hear of your bad experience when visiting Shoprite Cosmo City. As a customer driven business Shoprite understands the importance of providing superior service and quality products. Therefore, the details of your experience will be brought to the attention of Divisional Management for immediate investigation.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations