store closing before time

U Save scheiding street Pretoria.The store still operates same. Nothing has changed In fact it lasted for a month from only last report. From then, it has been operating till 19H30. A serious measurement really need to be done. Everyday there are customers standing outside wondering as to what exactly does the store closes? meanwhile trading hours are displayed. It is becoming a nightmare to customers. By the day of this complain there were a number of customers waiting outside. This is a daily practice. Either this store need a constant monitoring from head Office personal. Standing outside to question why the store closes early would be a waste of time because even the Manageress would peep through the glass and ignore our plea.I personally had to take pictures that depicts the arrogance of the security officers that are authorized to do this. Management does nothing at all. Not sounding ***ist, but every time i peep to see the manager through the glass i get pointed to a manageress who will then look at us with an attitude.