MR
Mokgaetsi R
1 reviews | Active since Mar 2014
12 May 2015, 13:00
SNACKS
I bought Jelly Babies and Wine Gums a week or so back from SHOPRITE ELOFF STREET JHB CBD. The Jelly Babies were wet(dont know from what) and sticky and the Wine Gums were hard and stale.<br> Today I bought Fruit Chews and the packet is so dirty, like I bought them on a Street Vendor or something.<br> <br> I just think all the snacks there must be removedbecause maybe there have been there for far tooo long!!!
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Shoprite's replyOfficial
13 May 2015, 12:33Hello Nthabby1,
Thank you for taking the time to contact the Shoprite supermarket chain.
We are sorry to hear of your disappointment with the sweets you purchased at Shoprite Eloff Street. As a customer driven business, Shoprite realises the significance of providing customers with quality products. For this reason, the details of experience will be brought under the attention of Divisional Management for investigation. One of your management representatives will be in contact with you shortly.
We thank you for taking the time and effort to communicate with us. We realise that it is only with the help of concerned consumers such as yourself that we are able to offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact the Shoprite supermarket chain.
We are sorry to hear of your disappointment with the sweets you purchased at Shoprite Eloff Street. As a customer driven business, Shoprite realises the significance of providing customers with quality products. For this reason, the details of experience will be brought under the attention of Divisional Management for investigation. One of your management representatives will be in contact with you shortly.
We thank you for taking the time and effort to communicate with us. We realise that it is only with the help of concerned consumers such as yourself that we are able to offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations
Best regards,
Shoprite's reply13 May 2015, 12:33
Official
Hello Nthabby1,
Thank you for taking the time to contact the Shoprite supermarket chain.
We are sorry to hear of your disappointment with the sweets you purchased at Shoprite Eloff Street. As a customer driven business, Shoprite realises the significance of providing customers with quality products. For this reason, the details of experience will be brought under the attention of Divisional Management for investigation. One of your management representatives will be in contact with you shortly.
We thank you for taking the time and effort to communicate with us. We realise that it is only with the help of concerned consumers such as yourself that we are able to offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact the Shoprite supermarket chain.
We are sorry to hear of your disappointment with the sweets you purchased at Shoprite Eloff Street. As a customer driven business, Shoprite realises the significance of providing customers with quality products. For this reason, the details of experience will be brought under the attention of Divisional Management for investigation. One of your management representatives will be in contact with you shortly.
We thank you for taking the time and effort to communicate with us. We realise that it is only with the help of concerned consumers such as yourself that we are able to offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations
Best regards,