Shouting manager

I visited Shoprite Seshego to do my shopping and I had forgotten my Xtra Savings card at home, as I made my way to the Helpdesk , I was met by the Customer Service manager by the name of Velly, tjo... THAT WOMAN, AOWA... she shouted at me and told me that it was my responsibility to ensure that I had my card on me and told that there was no way that I can access the Xtra savings special, for me the manager role that she has doesn't suit her