AS
Ashleen S

1 reviews | Active since Dec 2023

08 Dec 2023, 14:32

Shoprite Watergate.

Today I'm utterly disappointed and disgusted the fact that shoprite in watergate center staff has zero people skills and work ethics... Today I took something from the shelf which was 44 rand for 2 and Cleary stacked up wrong on the racks(not the customers issues) consumer rights Shoprite!!! Don't you guys know what is customer service??? Your line manager what ever she calls herself walks around with a tag over her body about good service but your service Ndzwane and her team leader and team mates is soo disappointed and disgusting that I wouldn't go there again...as I told them the cheese shows 44 for 2 the line manager than calls packer from some other till that is busy with customers to go and look for the price the packer comes back and says but that's what it says and there is 200 gms there(mind you it's the 100 gms that's on a sale but nothing in site just 200g) the line manager whatever she is walks away and speaking in the own language when business language is English!!! I then asked what's happening the cashier and her team mates having their own conversations ignoring me line manager comes back and tells me the manager said she's not giving the 200g I then told them to leave it I asked this lady (line manager) do you know what consumers rights is? Angry and rude she tells the cashier she's taking it off without and answer the fact that your staff has zero people skills speaks a lot about shoprite in watergate as a company and this is not the 1st stime experience this it's been on several occasions.

Shoprite Watergate has zero customers service skills!!!.

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