rM
rajesh M
1 reviews | Active since Mar 2009
13 May 2015, 07:57
Shoprite sells expired goods
I went to Shoprite yesterday to buy NanHA babies milk. After arriving home with it, I found that it was expired in April 2015. Is it not the store managers responsibility to ensure that expired stuff is taken of the shelves.
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Shoprite's replyOfficial
13 May 2015, 13:39Hello raj001,
Thank you for taking the time to contact the Shoprite supermarket chain.
We are sorry to hear of your bad experience at Shoprite Brakpan. As a customer driven business, Shoprite realises the significance of providing customers with quality products. Therefore, the details of experience will be brought under the attention of Divisional Management for investigation. One of your management representatives will be in contact with you shortly.
We thank you for taking the time and effort to communicate with us. We realise that it is only with the help of concerned consumers such as yourself that we are able to offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact the Shoprite supermarket chain.
We are sorry to hear of your bad experience at Shoprite Brakpan. As a customer driven business, Shoprite realises the significance of providing customers with quality products. Therefore, the details of experience will be brought under the attention of Divisional Management for investigation. One of your management representatives will be in contact with you shortly.
We thank you for taking the time and effort to communicate with us. We realise that it is only with the help of concerned consumers such as yourself that we are able to offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations
Shoprite's reply13 May 2015, 13:39
Official
Hello raj001,
Thank you for taking the time to contact the Shoprite supermarket chain.
We are sorry to hear of your bad experience at Shoprite Brakpan. As a customer driven business, Shoprite realises the significance of providing customers with quality products. Therefore, the details of experience will be brought under the attention of Divisional Management for investigation. One of your management representatives will be in contact with you shortly.
We thank you for taking the time and effort to communicate with us. We realise that it is only with the help of concerned consumers such as yourself that we are able to offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact the Shoprite supermarket chain.
We are sorry to hear of your bad experience at Shoprite Brakpan. As a customer driven business, Shoprite realises the significance of providing customers with quality products. Therefore, the details of experience will be brought under the attention of Divisional Management for investigation. One of your management representatives will be in contact with you shortly.
We thank you for taking the time and effort to communicate with us. We realise that it is only with the help of concerned consumers such as yourself that we are able to offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations