Shoprite Money market ****

Got voucher from paymenow app, didn't have a money market account its cost me more than the groceries voucher to get it redeem their customer service is very poor even their employees don't know how this system works to be honest I think they do this on purpose because they know some people loose hope or get labelled as stupid because of this inconvenient system and end up losing money, I very much disappointed they keep taking from us the poor