1 reviews | Active since May 2020
Shoprite MINI Louis Botha Ill mannered staff and uninterested half asleep supervisor
This store will never change. In fact it has become worse than what it was when I last visited.
Once a supervisor acts like they don't care when confronted by a dissatisfied customer then there is no hope for the store. At this point I can openly say the owner of the store has not invested well in their staff.
Madam Lerato shouting at the top of her voice calling on all staff members who want to pay before I can pay while I'm standing right in front of her. Right in front of bored and not interested supervisor Faith , who could only say assit the customer 1st. 3 pleasant staff for me in One store tops it up for me.
Prior to me being next to pay, madam from the butchery department decides to walk right past me and stand so close to the customer who was paying before me... No social distancing what so ever. I wish this store had cameras that could be replayed so someone with sound ethics can assist this store in improving their pathetic and appalling service being rendered to customers.
Right in front of bored and uninterested supervisor Faith,Lerato want to assist all the staff that needs to pay for their personal groceries and ignore the fact that a customer is standing right in front of her. Just to add icing to this rotten behavior, I walk up to Faith who confirmed to be a supervisor and asked her if she thinks the behavior portrayed by Lerato was good and with such a sleepy face, leaning on the counter while balancing her hands on her cheek and sounding half asleep answered... Thats why I asked her to help you. What a sore sight. After seeing such a store supervisor, the behavior portrayed by the staff made sense. Pathetic indeed.
2nd time I'm complaining about this store and the service is deteriorating... I Pity the store owner for having such ill mannerd employees who only work because they need the money and not because it's their passion. A different employee selection process needs to be drafted by shoprite... The employees chosen for this store are definitely not supposed to be in this line of work and it's the owner of the store who will face the disappointment.
