Shoprite might be working with ********* Hillbrow! !!

<p>Shoprite employees are working with ********* to ***** our money at the money market, I suspect.</p> <p>R4 000 is the amount I lost that I Really really needed due to the negligence of a Shoprite operator number 12 who gave money to a *****!</p> <p>On the 26th of April I went to withdraw money from the shoprite Johannesburg Central.</p> <p>Now I arrive to withdraw money and comes out that the money was taken moments earlier. I did not understand how the person did that because to withdraw the money security questions were supposed to be asked.</p> <p>The money was sent from Shoprite Hartswater. When my ****her went there to find out what happened with the money, he was told a person withdrew money at the shoprite in hillbrow after the follow up we made. The time was 15:20 /Branch 717/ Operator number :12 . I suspect this was a team working together.</p> <p>On the 28th I go to the shoprite in hillbrow and asked them how they allowed a person to withdraw the money without answering the necessary security questions and they began to tell me that maybe my father sent the M-number to someone else while sending it to me or maybe we were in a group chat on WhatsApp.</p> <p>Shoprite Management is *********** also - in assisting customers by being condescending. They do not take customers matters seriously.</p> <p>Imagine how many people walked away in similar situations. <br />People should know what is going on with shoprite and stop using their services.</p> <p>Can you imagine how insulting this is coming from management? And it doesn't matter because they should have asked the security questions.</p> <p>When I went to management to complain they asked me who sent the money and how much it was. They did not do anything with that information. That leads me to assume that they wanted to cover their backs. It is shoprite's cashier who was negligent in not asking questions and following protocol.</p> <p>I feek like they should be doing their internal investigation since it was Shoprite's fault and instead of sending us from pillar to post they should Give Me My Money Back ! I have no power to do anything about this so I am stuck.</p> <p>Because we are below middle class and they do this? This is weak and pathetic of shoprite.</p> <p>I walked away without being offered any assistance but just left insulated, the manager saying things like he was sent the M-number and pin before and it happens all the time.</p> <p>If that was the case why didn't they ask the security questions? Why?</p> <p>It could be that shoprite managers are working with their stuff in assiting *********. He was very condescending.</p> <p>These are ******* and management might just be involved.</p> <p>We just stayed with shoprite because of comfort. This is going to end however today!</p>