Shoprite Liquor Service just bad!

Shoprite Liquor (Hammarsdale) letting customers down when they open their doors while they're not ready to ring sales. I understand they were supposed to open at 10:00 today (Sunday 21 April) but for whatever reason, they seemed unprepared. There were already people in the till queue by 10:09 with no cashiers. When I tried to enquire from one of the staff (I believe his name is Sandile) or I could have been mistaken with the name, refused to listen to me saying he can't hear me. He could not have heard me because he was intent on not listening to me, choosing to speak instead, with his fellow staffers. When I insisted, he bluntly told me he does not work in the liquor. I noticed there is surveillance in the store which should help show the chaos as well as pinpoint the actions of the staff. Nomthah is the only one who made a feeble attempt to apologize, albeit half heartedly. If this is the service that we should be subjected to, then we have a strong case for looking elsewhere. It's sad because every other day, the staff that is usually there is friendly and courteous.

Sandile Mevana ***