KM
Kenneth M
1 reviews | Active since Dec 2014
12 May 2015, 19:05
Shoprite is the worst service provider
Staff member by the name of Morakana in shoprite Tembisa Plaza. Is very rude to customers,she doest know how to speak to customers,she doesn't greet customers and she never shows respect to customers,we wait long queues and we pay for the money or receive the last thing we need is for cashiers to speak to us like we no body's or is it because we are in the township,that store is always bad in service.I hope they change and treat people with respect nxaa!
Helpful (0)
Replies (1)0
Replies (1)
Shoprite's replyOfficial
13 May 2015, 13:35Hello jubla,
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Tembisa.
As a customer driven business, Shoprite understands the importance providing superior service in a customer-friendly environment. For the reason, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Tembisa.
As a customer driven business, Shoprite understands the importance providing superior service in a customer-friendly environment. For the reason, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations
Shoprite's reply13 May 2015, 13:35
Official
Hello jubla,
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Tembisa.
As a customer driven business, Shoprite understands the importance providing superior service in a customer-friendly environment. For the reason, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Tembisa.
As a customer driven business, Shoprite understands the importance providing superior service in a customer-friendly environment. For the reason, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations