Shoprite End street

The worst service was given to us by one of the employees as we were trying to find our card that we misplaced.. the lady had short blonde hair, looks late 30s, i couldn’t get the name as there was no name tag. When we asked to at least check cameras to see if someone took my card, she told me that won’t happen and it’s not necessary but how is it not if our card went missing in the store. Clearly it.’s something that happens often to people’s cards. This is why there is card ********.