Shoprite atteridgeville stadium plaza

Good day it is with great sadness that I write this text, I am honestly not happy with service they give people at Shoprite in atteridgeville stadium plaza... I’ve been to the shop since 10am in the morning wanting to withdraw my nsfas allowance but your short trained staff (all of them) says they don’t have money with them... are they heartbroken at the fact that we students or something