Safety Hazards at Shoprite Cash&Carry

An incident occurred today at Shoprite Cash & Carry Phillipi while was on my lunch time.An elderly man who happened to be disabled,tripped and fell from a pallet that was just laying on the floor.What actually amazed me was none of the stuff came to assist as this man laid helplessly on the floor.Some of the customers came picked and carried this man and help him with his basket.When one of the stuff was called by customers to help.He rep**** and said"Why was he not looking where he is going"...I am still shocked as the stuff were busy with their own businesses.Now my question is what if someone could have died or get seriously injured.Will Shoprite then decide to help or they will ignore the situation as they did to that elderly man.,,wow!????