1 reviews | Active since Sept 2014
RUDE STAFF
On Sunday 29th of March, at about 12:15pm I was shopping and at the meat fridges busy, looking at the sausage and mince, cause I need to buy. One of the ladies(staff) came, while I'm busy, very rude start grabbing the goods, first the mince while I was still busy, she emptying the fridge and as I moved over to the sausage, not be able to take any mince, she moved over and start throwing the sausage also in a trolley, ignoring the fact that I'm busy shopping. I tried to get her name, but she either don't have a name badge or she was hiding it so that I can't see it. I was so frustrated, cause the shop only close at 1pm. If it was 12:45, I'd understood that they needed to remove it from the fridges.<br> Some of the goods on sale was out of stock and no visible staff around to ask. In the end there was only 3 till points open but some cashiers were still at there till points.
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Bellville.
In the interest of good customer service, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Bellville.
In the interest of good customer service, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations