HM
Hope M

1 reviews | Active since May 2020

27 Feb 2023, 08:30

Rude and arrogant manager

Some stores will never improve, especially when they have rude,ill-mannered,self centered and arrogant supervisors and managers.

So shoprite ethics and policies state that if a supervisor/manager is called to a till (to void wrong prices that are fed into the system incorrectly) should not greet customers.

I have never been so impressed with the arrogance and lack of education from a store manager...not even sure if she's a store manager or supervisor as when I asked her if she was a supervisor she told me sort of...and when I asked the other employees thy said she's the manager

I am appalled with the manner in which one elected as a leader at a worldwide brand store would behave in this manner.

The manager/supervisor had the audacity to tell me she doesn't have to greet me after I greeted her and asked if she isnt supposed to greet customers when she comes to assist at the till...

Itumeleng was the supervisor/manager who is super arrogant, self-centered and not clued up with customer relations.

Well I couldn't let it slide as all reported incidents in south Africa turn out the same as reporting a ****** to the police. I handled it and if stores don't reprimand and teach their staff customer relations,customers will deal with them as their attitude stink and they belittle people.

What a manner taught by shoprite to their staff to speak to customers.

Many stores with such managers full of attitude and arrogance close down because people despise going to such stores that have ill-mannered staff.

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