cC
clarissa C
1 reviews | Active since Apr 2015
29 Apr 2015, 19:36
Rotten wors
Bought a tray championship wors on the 2015-04-27 from the shop,left it in the freezer over night.The next day I took it out to defrost.time for cooking I tasted a raw piece and the taste was sour,the smell was offish...I then put in on to boil,but the offish smell became stronger.its not my 1st time buying meat from GOLDEN WALK (germiston)shoprite and its not my 1st time buying sour wors,I didn't take it back because I know they would say that's how the wors must taste,and also some staff's attitude is not so good...please see what you guys pack for us,the customers to purchase...sell by date was 2015-04-29 but the wors was rotten even before it was packed,I'm sure.
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Shoprite's replyOfficial
30 Apr 2015, 16:18Hello LCC21,
On behalf of the Shoprite supermarket chain, I would like to apologise for your disappointment with the boerewors you purchased at Shoprite Golden Walk.
As a customer driven business, Shoprite understands the importance of providing customers with quality products. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in touch with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Shoprite supermarket chain, I would like to apologise for your disappointment with the boerewors you purchased at Shoprite Golden Walk.
As a customer driven business, Shoprite understands the importance of providing customers with quality products. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in touch with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
Shoprite's reply30 Apr 2015, 16:18
Official
Hello LCC21,
On behalf of the Shoprite supermarket chain, I would like to apologise for your disappointment with the boerewors you purchased at Shoprite Golden Walk.
As a customer driven business, Shoprite understands the importance of providing customers with quality products. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in touch with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Shoprite supermarket chain, I would like to apologise for your disappointment with the boerewors you purchased at Shoprite Golden Walk.
As a customer driven business, Shoprite understands the importance of providing customers with quality products. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in touch with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations