OM
Ofentse M

1 reviews | Active since May 2014

09 May 2015, 19:59

rotten meat

I bought meat at Shoprite less then two weeks ago ago no the meat is off when I tried cooking it just now, I bought meat from a different shop but the meat is still fine because I wanted to see if it's my freezer or not which was not this is not the first time

0
Replies (1)
Shoprite
Shoprite's reply12 May 2015, 13:17
Official
Hello fentse.maruping@,

Thank you for taking the time to contact the Shoprite Supermarket chain.

We are sorry to hear of your disappointment with the meat you purchased at Shoprite Eloff Street. As a customer driven business, Shoprite understands the importance of providing quality products. Therefore the details of your experience will be brought to the attention of Divisional Management for immediate investigation.

One of our representatives will be in contact with you shortly to gather further information.

In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.

Kind regards
Devon Currie
Customer Relations

Best regards,