KM
Kabelo M

1 reviews | Active since Sept 2012

30 Apr 2015, 20:25

Rotten meat

Good day, about a month ago I bought pork chops of about R90 from shoprite. The meat was pre-packed and only the meat packed on top was right and the one underneath was off. I normally buy meat that I weigh at shoprite butcher but they usually have pork at the counter and only pre-packaged pork chops.<br> <br> Please assist.

0
Replies (1)
Shoprite
Shoprite's reply04 May 2015, 08:11
Official
Hello KABELO MONCHA,

Thank you for taking the time to contact the Shoprite supermarket chain.

We are sorry to hear of your disappointment with the pork you purchased at Shoprite Soshanguve Crossing. As a customer driven business, Shoprite realises the significance of providing customers with quality products. For this reason, the details of experience will be brought under the attention of Divisional Management for investigation. One of your management representatives will be in contact with you shortly.

We thank you for taking the time and effort to communicate with us. We realise that it is only with the help of concerned consumers such as yourself that we are able to offer service excellence and quality that can be trusted.

Kind regards
Devon Currie
Customer Relations

Best regards,