ROTTEN BURGERS

I BOUGHT BURGERS AT SHOPRITE STORE IN DOBSINVILLE ON FRIDAY 3/08/2018 WHEN I WANTED TO EAT THEM ON SUNDAY THEY WERE ROTTEN ALL OF THEM.....THE HAD MOLD ALL OVER THEM.....I THEN SENT MY MUM WHO IS A PENSIONER (WAS AT WORK AT THE TIME)TO THE SHOPRITE IN MEADOWLANDS WITH A SLIP TO RETURN IT THEM THEY SENT HER AWAY SAYING THAT SHE NEEDS TO GO BACK WHERE SHE BOUGHT IT.....SO MY QUESTION IS IS IT FAR FOR U (SHOPRITE) TO INCONVINIENCE ME AS A CUSTOMER....*** SERVICE I TELL YOU.....