Return of molded meal meal from Ace

It is just really strange how shoprite think it's okay for customers to return things, they don't show any concern, I mean I bought Ace meal meal which was molded and it supposed to expire in 2023. They just send you around to find someone responsible for return, give your cash and bye. No apologies or anything, for me to travel using my own Petrol all the way back to return. 🤭🤔