Request for a re-print for ***76 4758

Good day, Please help/assist me here. I made a payment into my e-tag account at Shoprite circle center in Seshego. The unfortunate part is that the card I was making payment to, was not activated and the money didn’t go through to my e-tag account. I lost the slip that I made payment for when I went to Shoprite cycle center where I made payment at, I got a very bad attitude from the people that were helping me, a lady by the name of Gladys, I have given them more than 2 weeks to get me the re-print of the receipt, which even today I still don’t have. What is surprising is that the Shoprite in town (Metro Politian building) assisted me in 45 minutes and I got the re-print of the receipt. Now I fail to understand as to why does the Shoprite at Seshego cycle are failing to assist me, is it because I look young, they are undermining me or they don’t want to help me at all. I am very disappointed with their service and attitude at Shoprite circle center, it is very disturbing. I still need the re-print of that receipt and the details are as follows; Ref no : ***76 4758 Name and initial : Mpande .T Phone number : *** The amount and the date I don’t remember but the payment was made around November this year. The service I got from that store made me feel small, useless and used by the store. I don’t think I will ever pay any of my bills at any ShopRite any time in future. I also don’t wish that someone else could go through the experience that I have gone through at that store. I hope you will be able to assist me with the re-print of the receipt. I hope the above is in order and I will be assisted with the re-print. My contact details are as follows; Mpande .T *** *** ***