BP
Bonangaye P
1 reviews | Active since May 2012
31 Mar 2015, 18:28
refused to serve
I went to shop rite dawn park to buy a birthday cake. They had long queues in all opened till and it was trolleys so I went to pay at the kiosk as I normally do in any other shop rite. The cashier was sitting and she said I can't pay and I ask why not cos I paid there yesterday and she said we were doing you a favour then but now I won't ring the item. I left the cake at the kiosk because it doesn't make sense for me to queue behind trolleys to pay for one item. They even allow trolleys in the express tills.
Helpful (0)
Replies (1)0
Replies (1)
Shoprite's replyOfficial
01 Apr 2015, 10:02Hello tbpha,
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Dawn Park.
As a customer driven business, Shoprite understands the importance of providing customers with superior service. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Dawn Park.
As a customer driven business, Shoprite understands the importance of providing customers with superior service. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
Shoprite's reply01 Apr 2015, 10:02
Official
Hello tbpha,
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Dawn Park.
As a customer driven business, Shoprite understands the importance of providing customers with superior service. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Shoprite supermarket chain, I would like to apologise for your bad experience at Shoprite Dawn Park.
As a customer driven business, Shoprite understands the importance of providing customers with superior service. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations