Refused cashback – no cash in whole store – Heidelberg (cnr Strydom & Voortrekker)

Store: Shoprite/Checkers Heidelberg Date & time: [08/04/2026], 12:12 pm Cashier: Busisiwe Tertia Zondo Supervisor: Grace

I requested R30 cashback. Cashier said she has no cash. Supervisor Grace confirmed no one in the entire store had cash. This is unacceptable for a store of your size. If you can't offer cashback, put up a sign before people queue. Poor service.