Refuse to give your money

Never a dull moment at Milnerton's shoprite!! If it's not rude staff or no stock then it's a cashier and a supervisor telling you that you can't draw your money only on the 1st although you have money on your card!! Think maybe they should be reported to sassa for NOT wanting to pay the money!! Was there Saturday late afternoon and the cashier and supervisor refused to give the money so left their products and rather went to support spar as they don't have a lot of **** to say!!