Red-flag: Shoprite Tembisa Mall - pest control urgrntly

I wish to lodge a formal complaint regarding a serious hygiene concern I witnessed today at the butchery section of the Shoprite store at Mall of Tembisa. Upon approaching the butchery, I observed that the meat on display was surrounded by numerous flies. The situation appeared unhygienic and raised significant food safety concerns. Meat that is exposed to flies poses a health risk to customers and should not be allowed in a retail environment. I immediately requested to speak with the butchery manager but was informed that he was busy. I then approached the store manager, who was identified to me as Phathu. Unfortunately, instead of treating the matter with urgency and seriousness, he appeared dismissive of the concern and did not demonstrate any intention to address the issue immediately. I find it extremely concerning that a major retail store would allow such conditions in a butchery section where food safety and hygiene should be strictly maintained. The presence of flies around exposed meat indicates a failure in basic hygiene controls. I request that this matter be urgently investigated and that corrective measures be implemented to ensure that customers are not exposed to potential health risks. I also request feedback on what actions will be taken to address this issue at the store. Kindly treat this complaint with the seriousness it deserves. Regards, Tebogo Seima