I was in a queue at the Money Market at Shoprite, Voortrekker Road, Bellville
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Shoprite's replyOfficial
24 Apr 2015, 17:55
Hello ajohnson1,
Thank you for taking the time to contact the Shoprite supermarket chain.
We are sorry to hear of your bad experience at Shoprite Bellville and the manner in which you were addressed by a fellow customer in store. As a customer driven business, Shoprite understands the importance of providing a friendly environment in which customers may have an enjoyable shopping experience. In the interest of good customer service, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
Best regards,
Shoprite's reply24 Apr 2015, 17:55
Official
Hello ajohnson1,
Thank you for taking the time to contact the Shoprite supermarket chain.
We are sorry to hear of your bad experience at Shoprite Bellville and the manner in which you were addressed by a fellow customer in store. As a customer driven business, Shoprite understands the importance of providing a friendly environment in which customers may have an enjoyable shopping experience. In the interest of good customer service, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.