1 reviews | Active since Sept 2011
******/Bad Attitude
On Saturday 28 March 2015. I regretfully went to shop at Shoprite Tongaat.<br> I picked only 2 items,and went to pay at the cigarette counter,which did previously assist me.<br> I stood around 20 minutes in the queue,only to be turned down by the teller,who stared at me as if I just ******ed somebody for wanting to pay at her till.<br> She point blank refused, together with the supervisor, after assisting her black colleague in paying for bread,easter eggs,domestos,amongst other items.Now that's what I call being ******/******** to start off with.The teller even mentions, that's not their process but assists her colleague right in front of my eyes.I am shocked!!! including at the don't give a damn attitude from the supervisor.<br> Every retail store in South Africa allows this even Shoprite Tongaat,except when it was my turn to pay for the goods I picked.<br> To the management -if you haven't noticed.Many Indians no longer shop at shoprite.We may be a minority and not impact your sales in the Tongaat branch,but I can say for sure this has left a bitter taste,and I will NEVER shop at shoprite again and will definitely influence family and friends to refrain from doing so.<br> <br> Pathetic service!!!!!
Thank you for taking the time to contact Shoprite .
On behalf of the Shoprite supermarket chain, I would like to apologise for your manner in which you were treated at Shoprite Tongaat.
As a customer driven business, Checkers understands the importance of providing customers with superior service. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation.
One of our representatives will be in contact with you shortly.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact Shoprite .
On behalf of the Shoprite supermarket chain, I would like to apologise for your manner in which you were treated at Shoprite Tongaat.
As a customer driven business, Checkers understands the importance of providing customers with superior service. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation.
One of our representatives will be in contact with you shortly.
Kind regards
Devon Currie
Customer Relations