LG
Levona G
1 reviews | Active since Jul 2013
08 Mar 2015, 10:57
Poor Service at Money Market
I have tried for 3 days to access money transfered to me. You either have to get someone to stand in he queue for you from early parts of the morning. A lady behind me was waiting from 8:30 and was still about 20-25 from the counter. People travel from out of Mthatha as there are only two of these facilities of which both queues are the same. Shoprite Management need to improve these service by employing more staff or getting a machine if they don't want yo employ staff as there offer he service with very Poor or no service to the people.
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Shoprite's replyOfficial
09 Mar 2015, 16:48Hello gie,
Thank you for taking the time to contact the Shoprite supermarket chain.
We are sorry to hear of your bad experience at Shoprite. As a customer driven business, Shoprite understands the importance of providing customers with superior service. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact the Shoprite supermarket chain.
We are sorry to hear of your bad experience at Shoprite. As a customer driven business, Shoprite understands the importance of providing customers with superior service. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
Shoprite's reply09 Mar 2015, 16:48
Official
Hello gie,
Thank you for taking the time to contact the Shoprite supermarket chain.
We are sorry to hear of your bad experience at Shoprite. As a customer driven business, Shoprite understands the importance of providing customers with superior service. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact the Shoprite supermarket chain.
We are sorry to hear of your bad experience at Shoprite. As a customer driven business, Shoprite understands the importance of providing customers with superior service. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations